Legal

9xbet Terms and Conditions

These Terms and Conditions govern your use of the 9xbet platform. By registering an account or placing a bet on 9xbet, you confirm that you have read, understood, and agreed to everything set out below. Please read carefully before you start.

Last Updated: January 2025

Key Points to Know

A quick summary of the most important rules on 9xbet before you read the full terms below.

18+ Only

You must be at least 18 years old to register and use 9xbet. Age verification is required during account setup. Accounts found to belong to underage players will be closed immediately and any balance forfeited.

One Account Per Person

Each player is permitted one 9xbet account only. Duplicate accounts will be closed and any winnings voided. If you have lost access to your account, contact 9xbet support rather than creating a new one.

BDT Transactions Only

All deposits, withdrawals, and balances on 9xbet are processed in Bangladeshi Taka. Payments are accepted via bKash, Nagad, and Rocket. No currency conversion is applied and no third-party fees are charged by 9xbet.

Fair Bet Settlement

All bets on 9xbet are settled based on verified official results from recognised governing bodies. In the event of a dispute, 9xbet's decision is final. Bets placed after an event has started may be voided at 9xbet's discretion.

Bonus Terms Apply

All promotions and bonuses offered by 9xbet are subject to specific wagering requirements and time limits. Bonus funds cannot be withdrawn until the wagering requirement is met. Full terms for each promotion are displayed at the point of opt-in.

Account Security

You are responsible for keeping your 9xbet login credentials secure. Do not share your password with anyone. 9xbet will never ask for your password via chat or email. Report any suspected unauthorised access to support immediately.

Important: These Terms and Conditions form a legally binding agreement between you and 9xbet. If you do not agree with any part of these terms, you must not use the 9xbet platform. Continued use of 9xbet after any update to these terms constitutes acceptance of the revised version.

01 Introduction

Welcome to 9xbet. These Terms and Conditions apply to all users of the 9xbet platform, including the website at 9xbet.one, the 9xbet mobile application, and any related services provided by 9xbet. By accessing or using any part of the 9xbet platform, you agree to be bound by these terms in full.

9xbet is an online sports betting and gaming platform designed for players in Bangladesh. The platform offers sports betting, live in-play betting, casino-style games, fishing games, and other entertainment products. All services are provided in Bangladeshi Taka and are intended for adult players aged 18 and above.

These terms should be read alongside the 9xbet Privacy Policy and the Responsible Gaming Policy, both of which form part of the overall agreement between you and 9xbet. If there is any conflict between these documents, these Terms and Conditions take precedence unless otherwise stated.


02 Eligibility

To register and use 9xbet, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be a resident of or physically located in a jurisdiction where online betting is not prohibited by applicable law.
  • You must not be acting on behalf of another person or entity when registering or placing bets.
  • You must not be a current or former employee of 9xbet or any affiliated company, or an immediate family member of such an employee.
  • You must not have been previously excluded or banned from 9xbet for any reason.

9xbet reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory verification, 9xbet may suspend or close your account and withhold any pending withdrawals until the matter is resolved.

Age Verification: 9xbet takes underage gambling seriously. If there is any reason to believe that a registered account belongs to a person under 18, the account will be suspended immediately pending investigation. Any winnings accumulated during this period may be voided.


03 Account Registration

Each player may hold only one active account on 9xbet. Creating multiple accounts — whether under the same name, the same device, the same payment method, or the same IP address — is strictly prohibited. 9xbet uses automated systems to detect duplicate accounts and will close any additional accounts found, voiding any associated balances or winnings.

When registering your 9xbet account, you must provide accurate and complete information. This includes your full name, date of birth, contact number, and payment details. You are responsible for keeping this information up to date. If your contact number or payment details change, update your account profile promptly.

You are solely responsible for maintaining the confidentiality of your 9xbet username and password. Do not share your login credentials with anyone. 9xbet will not be held liable for any losses resulting from unauthorised access to your account caused by your failure to keep your credentials secure.

  • Use a strong, unique password for your 9xbet account.
  • Do not log in to 9xbet on shared or public devices.
  • Log out of your account after each session on shared devices.
  • Contact 9xbet support immediately if you suspect your account has been accessed without your permission.

04 Deposits and Withdrawals

All financial transactions on 9xbet are conducted in Bangladeshi Taka (BDT). 9xbet accepts deposits and processes withdrawals via bKash, Nagad, and Rocket. No other payment methods are currently supported.

The minimum deposit amount is ৳200. The minimum withdrawal amount is ৳500. There is no maximum deposit limit, though 9xbet may apply transaction limits at its discretion for security or compliance reasons.

Deposits are credited to your 9xbet account balance immediately upon confirmation from the payment provider. Withdrawals are typically processed within a few hours of the request being submitted, subject to verification checks. 9xbet does not charge fees on deposits or withdrawals, though your payment provider may apply their own charges.

  • Withdrawals can only be made to a payment method registered in your own name.
  • 9xbet may request additional identity verification before processing a withdrawal.
  • Bonus funds are subject to wagering requirements before they can be withdrawn — see Section 6.
  • 9xbet reserves the right to delay or withhold a withdrawal if there are reasonable grounds to suspect fraudulent activity.

Note: If your withdrawal is delayed beyond 24 hours, contact 9xbet support at [email protected] with your account details and transaction reference. Do not submit multiple withdrawal requests for the same amount.


05 Betting Rules

All bets placed on 9xbet are subject to the specific rules of the market and sport in question. General betting rules that apply across all markets on 9xbet are set out below.

  • A bet is confirmed only when 9xbet issues a bet confirmation with a unique reference number. Bets that do not receive a confirmation are not valid.
  • The minimum stake per bet is ৳50. Maximum stake limits vary by market and are displayed on the bet slip at the time of placing.
  • Odds displayed on 9xbet are subject to change until a bet is confirmed. The odds at the time of confirmation are the odds that apply to your bet.
  • In-play bets are accepted at 9xbet's discretion. 9xbet reserves the right to suspend in-play betting on any market at any time without notice.
  • If an event is cancelled, postponed, or abandoned before the result is determined, bets will be voided and stakes returned. For in-play bets, settlement depends on the specific market rules.
  • 9xbet settles all bets based on the official result declared by the relevant governing body. Results from unofficial sources are not used for settlement purposes.
  • Bets placed in error — including bets placed at clearly incorrect odds due to a technical error — may be voided by 9xbet. Players will be notified and stakes returned in such cases.

For cricket specifically, 9xbet follows the rules of the relevant cricket board (ICC, BCB, BCCI, PCB, etc.) for result determination. In the event of a Duckworth-Lewis-Stern (DLS) result, the official DLS score is used for settlement. Rain-affected matches that do not reach the minimum number of overs required for a result will be voided.


06 Bonuses and Promotions

9xbet offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to the specific terms displayed at the point of opt-in, as well as the general bonus rules set out here.

  • Bonus funds are credited to a separate bonus balance and cannot be withdrawn until the applicable wagering requirement has been met in full.
  • Wagering requirements must be completed within the time limit specified for each promotion. Unused bonus funds expire at the end of the promotional period.
  • 9xbet reserves the right to withdraw any bonus offer at any time without prior notice. Bonuses already credited to an account will not be affected by the withdrawal of an offer.
  • Only one welcome bonus may be claimed per player, per household, and per payment method. Attempts to claim the welcome bonus multiple times will result in the bonus being voided.
  • 9xbet reserves the right to void any bonus and associated winnings if there is evidence of bonus abuse, including but not limited to placing low-risk bets to meet wagering requirements.
  • Free bets, if offered, must be used within the specified validity period. Unused free bets will expire automatically.

Wagering Requirements: The wagering requirement for a bonus is the total amount you need to bet before the bonus balance becomes withdrawable. For example, a ৳1,000 bonus with a 10x wagering requirement means you need to place ৳10,000 in qualifying bets before the bonus converts to real funds.


07 Responsible Gaming

9xbet is committed to promoting responsible gaming. Betting is intended to be an enjoyable activity, and 9xbet provides tools to help players stay in control of their experience. These tools are available to all registered players at no cost and can be activated at any time through account settings or by contacting support.

  • Deposit Limits: Set a daily, weekly, or monthly cap on how much you can deposit into your 9xbet account.
  • Loss Limits: Restrict the amount you can lose over a defined period.
  • Session Time Reminders: Receive a notification after a set period of continuous play.
  • Self-Exclusion: Temporarily or permanently exclude yourself from 9xbet. During a self-exclusion period, you will not be able to log in, deposit, or place bets.
  • Reality Checks: Periodic on-screen reminders showing how long you have been playing and your net position for the session.

If you believe your gambling is becoming a problem, 9xbet encourages you to use the self-exclusion tool immediately and seek support. Full details are available on the Responsible Gaming page.


08 Prohibited Conduct

The following activities are strictly prohibited on 9xbet. Engaging in any of these activities may result in immediate account suspension, forfeiture of balance, and referral to relevant authorities where applicable.

  • Using automated software, bots, scripts, or any other tool to place bets or interact with the 9xbet platform in a non-human manner.
  • Exploiting errors, glitches, or technical faults in the 9xbet platform to gain an unfair advantage. Any winnings obtained through exploitation of a technical error will be voided.
  • Colluding with other players to manipulate the outcome of bets or games on 9xbet.
  • Using the 9xbet platform for any form of money laundering or financial crime.
  • Providing false or misleading information during registration or at any point during your use of 9xbet.
  • Attempting to access another player's 9xbet account without their permission.
  • Placing bets on events where you have inside information not available to the general public.
  • Engaging in any form of match-fixing or sports manipulation in connection with bets placed on 9xbet.

Warning: 9xbet actively monitors all accounts for suspicious activity. Any account found to be engaged in prohibited conduct will be suspended without prior notice. 9xbet cooperates fully with law enforcement and regulatory bodies in cases involving financial crime or sports integrity violations.


09 Account Suspension and Closure

9xbet reserves the right to suspend or close any account at any time, with or without prior notice, in the following circumstances:

  • Breach of any provision of these Terms and Conditions.
  • Failure to provide satisfactory identity or age verification documents when requested.
  • Suspected fraudulent activity, money laundering, or other financial crime.
  • Duplicate account detection.
  • At the player's own request, including self-exclusion requests.

If your account is closed due to a breach of these terms, any balance remaining in the account — including both real money and bonus funds — may be forfeited. If your account is closed for any other reason, your real money balance will be returned to you via your registered payment method after any outstanding verification requirements are met.

You may close your 9xbet account at any time by contacting support. Closing your account does not cancel any pending bets that were placed before the closure request was submitted. Those bets will be settled normally and any winnings credited to your account before the final balance is returned.


10 Privacy and Data

9xbet collects and processes personal data in accordance with the 9xbet Privacy Policy. By registering an account, you consent to the collection and use of your personal data as described in that policy. The Privacy Policy is available at 9xbet.one/privacy-policy.

9xbet will never sell your personal data to third parties for marketing purposes. Data is shared only where necessary to process payments, verify identity, comply with legal obligations, or provide customer support. All data is stored securely and access is restricted to authorised personnel only.

You have the right to request a copy of the personal data 9xbet holds about you, and to request correction of any inaccurate data. To make a data request, contact 9xbet support at [email protected].


11 Limitation of Liability

9xbet provides its platform on an "as available" basis. While 9xbet makes every effort to ensure the platform is accessible and functioning correctly at all times, 9xbet does not guarantee uninterrupted access and is not liable for any losses arising from:

  • Temporary unavailability of the 9xbet platform due to maintenance, technical issues, or circumstances beyond 9xbet's control.
  • Delays in bet placement or settlement caused by network issues on the player's side.
  • Losses resulting from a player's own decisions, including betting decisions made on the 9xbet platform.
  • Unauthorised access to a player's account resulting from the player's failure to keep their credentials secure.

In no event shall 9xbet's total liability to any player exceed the amount deposited by that player in the 12 months preceding the event giving rise to the claim. This limitation applies to all claims, whether based in contract, tort, or any other legal theory.


12 Changes to These Terms

9xbet may update these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised "Last Updated" date. For significant changes, 9xbet will notify registered players via the contact details on their account.

Your continued use of the 9xbet platform after any update to these terms constitutes your acceptance of the revised version. If you do not agree with the updated terms, you must stop using 9xbet and may request account closure by contacting support.

It is your responsibility to check this page periodically for updates. 9xbet recommends reviewing the Terms and Conditions at least once every three months.


13 Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a dispute or complaint regarding your 9xbet account, please contact the 9xbet support team. We aim to respond to all enquiries within 24 hours.

For complaints that cannot be resolved through direct contact with 9xbet support, the dispute resolution process is described in the FAQ. 9xbet is committed to resolving all complaints fairly and promptly.

Related Policies: These Terms and Conditions should be read alongside the Privacy Policy and the Responsible Gaming Policy, both of which form part of your agreement with 9xbet.

Ready to Join 9xbet?

Now that you know the rules, you're all set. Register your free 9xbet account in under two minutes and start betting on cricket, football, and more — or explore games like Monster Plinko and Pirate Fishing.